Red brick apartment tower facade with rows of windows and small balconies
Arlington & Alexandria

Water Damage Restoration in Arlington and Alexandria, VA

This is the densest part of our service area, and the one where water damage most often crosses from one home into another. High-rise condominiums, pre-war garden apartments, rowhouses and brick colonials all sit within a few miles of each other, and each one handles water differently.

Leak from the unit above? Leak into the unit below? Either way.

Water Coming Through the Ceiling? Call Now
4 communities

Communities in this region

Board member or manager? We'll plan around your building's rules.

Managing a Building? Call Us

Two cities and a county

Arlington is a county, not a city, and it has no incorporated towns inside it: every Arlington neighborhood is simply Arlington. Alexandria and Falls Church are independent cities, which in Virginia means they belong to no county at all. Several ZIP codes that carry an Alexandria or Falls Church mailing address actually reach well into Fairfax County, so our service area follows those ZIPs, and each community page explains which addresses it covers.

Fort Myer appears in our list because its ZIP code is in our data. That page is about the civilian neighborhoods around it only, with private homes and buildings, and never property on the post itself.

A wide spread of building ages

Few areas pack so many housing eras so close together. Old Town Alexandria has rowhouses from the eighteenth and nineteenth centuries. Arlington and Alexandria both have large garden apartment complexes from the 1930s and 1940s: two- and three-story brick buildings around courtyards, many now condominiums. Mid-century neighborhoods of brick colonials, Cape Cods and ramblers fill much of north Arlington, Falls Church and west Alexandria. And along the Metro corridors, high-rise condominium and apartment towers built from the 1960s to the present line Rosslyn, Ballston, Crystal City and Alexandria's Carlyle and Eisenhower areas.

Older buildings bring cast-iron drain stacks, galvanized supply lines, plaster walls and basements finished and refinished by several owners. Newer towers bring in-unit fan-coil units, sprinkler lines and concrete slabs that move water sideways before it drops.

Older building, original pipes? Crews here see them every week.

Talk to Someone About Your Building

When water crosses between homes

In a condominium or apartment building, a leak in one unit routinely damages the unit below or beside it, and in a tower the affected units may be several floors down. The person who calls is often the neighbor, not the owner of the failed line. Getting into the source unit, finding the right riser valve and reaching the building engineer after hours can decide whether a loss is stopped in an hour or in a day.

Everyone involved usually needs to hear about it quickly: the unit owner, the neighbors, the management office or association, the building engineer, and each owner's insurer. Who is responsible for which part, and whose insurance applies, depends entirely on the specific policies, governing documents and circumstances. The crew documents what it finds in each unit; ask your own insurer and your association about the rest.

Garden-level units and older basements

Garden-level apartments and the basements of older single-family homes sit partly below grade, often beside window wells and area drains. Heavy summer storms overwhelm those drains and push water through windows, doors and foundation walls. Older homes may also have a basement floor drain tied to an aging sewer lateral, where tree roots are a common cause of backups.

Parking, lifts and building rules

Street parking, loading zones and building move-in rules shape how drying equipment gets in and out. In managed buildings the crew books the service elevator, protects corridors, and works within quiet hours. Traffic is real here too, and we'll tell you honestly when a crew can reach you.

Tell us the building's lift and parking rules; we'll plan from there.

Building Engineer? Call Our Line

Services most requested here

Arlington and Alexandria: common questions

Is Alexandria part of Fairfax County?

No. The City of Alexandria is an independent city and belongs to no county. Some ZIP codes with an Alexandria mailing address reach into Fairfax County, though, so a crew may be serving county addresses under the Alexandria name.

Our garden apartment building is from the 1940s. What usually fails?

Original or early-replacement drain lines, galvanized supply piping, and old shut-off valves are common sources. Water in these wood-framed buildings passes to the unit below quickly, and plaster ceilings can hide how far it spread.

Water is coming into my condo from above and nobody answers upstairs. What now?

Call the front desk or management office. They may hold a key or be able to reach the building engineer, who can close the riser or branch valve serving that unit. Photograph your ceiling and move belongings aside while you wait.

Can a crew work in a high-rise with strict contractor rules?

Yes. The crew registers with the office, books the service elevator, protects corridors and places equipment to suit noise rules, and coordinates shut-offs through the building engineer.

My rowhouse basement gets water after heavy rain. Is that a leak?

Not necessarily. Older foundations, window wells and area drains let in groundwater during storms. A moisture check shows whether it's seepage, a plumbing leak or a drain backup, which changes how it's handled.

Is Arlington a city?

Arlington is a county. It has no incorporated towns, and although people often call it a city, every Arlington neighborhood is part of Arlington County.

Do you serve the Fort Myer area?

We connect crews with private homes and buildings in the civilian neighborhoods nearby. We don't offer service on the post itself.

Arlington, Alexandria or Falls Church?

One call for your unit, your neighbor's and the building

We'll connect you with a local crew used to towers, garden apartments and older rowhouses.

Owner, tenant, neighbor or manager: the same number.

Call Now: (833) 901-1395